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FREQUENTLY ASKED QUESTIONS


FAQ WEBSITE (GENERAL)



Do I need to register to use the website?

Browsing is free, but in order to download any files (Free or Paid) you need to register an account. Registration takes less than a minute. Sign up here

What are my payment options?

We accept American Express, MasterCard, Discover, Visa, Diners Club, and JCB credit cards through our 3rd party payment processor. You will have to complete a simple two-step process in which your payment credit card and billing address are set up to make a purchase. All the prices on the CAD-Architect.net website are shown in US Dollars, but can be set to your local currency on the payment page.

How do I pay with PayPal?

On our sign-up page, use the '2Checkout' payment option and then on the next page choose make payment with your PayPal account. (PayPal, a leader in online payments with over 193 million accounts worldwide, is the faster, safer way to pay and get paid online. PayPal makes online shopping fast, fun and easy, and its the most popular means of online payment all over the world.) Do you offer refunds, should I not be happy with my membership? Due to the non-returnable nature of our digital CAD products and our what-you-see-is-what-you-get-system, we regret that we unfortunately cannot refund any memberships, we will however, gladly try our utmost to provide you with the best possible user experience in providing you with fast & efficient support.

What support do you offer?

We offer fast & efficient email support always within 6 hours but usually in much less time depending on your time zone. We constantly strive to provide our members with the best possible user experience. Please view our troubleshooting or compatibility pages or contact us.

May I use the CAD images on this site without purchasing it?

Unfortunately, not. All files, texts and images are protected by international intellectual property laws and may only be used by individuals who have purchased a plan template. Please view the terms and conditions and / or copyright pages.

How is my privacy protected and what are my rights with regards to the use of the CAD files on this website?

Please view our Privacy Policy and / or Terms and Conditions.

What do I get when I become a member of CAD Architect?

  • Access to more than 2500 professional Architectural CAD symbols to download right away! (Membership dependant)
  • Access to CAD construction details, drawings, CAD building design templates and contracts & documents used typically by architects, interior designers, CAD draughtsmen and other professionals in the building industry! Over 6500 files in 100+ categories. (Membership dependant)
  • You get quality CAD products & become part of the international authority website for planning & design data with members from all industries in over 60 countries worldwide.
  • Easy to use and professional user interface to quickly find what you are looking for and import into AutoCAD.
  • Access to all new CAD content added frequently to the website and existing content for a full one month or six months for diamond members! (Does not apply to the 1 DAY PASS users)

What devices can be used to browse the CAD-Architect website?

We realize that todays' internet users are increasingly using their mobile devices such as tablets or phones to visit websites therefore, our website has been professionally re-developed in 2017, using the latest technologies, to be responsive to all devices and screen resolutions. The site changes its appearance and layout based on the size of the screen the website is displayed on to always ensure a user friendly browsing experience.



FAQ MEMBERSHIPS



How are the CAD categories on this website divided with regards to membership?

There are five CAD categories on CAD-Architect.net. They are: CAD Symbols, CAD Colour symbols, CAD Details, CAD Drawings & CAD Building types. The various memberships are not upgrades to one another but rather provides members access to different download areas. Compare memberships here.

For how long is the membership valid?

Memberships are valid for 1-6 months, depending on membership type, during which time you can download as many files as you like depending on your membership type.

What are the advantages of becoming a 'Gold member' of CAD Architect?

Gold members have full access to the professional Cad Blocks, Colour CAD Symbols, and CAD drawings sections of the website. We are the only CAD resource website with colour rendered symbols.

What are the advantages of becoming a 'Platinum member' of CAD Architect?

Platinum members have full access to all the CAD Details, Building design templates on this website as well as all the contracts & documents available for download as used typically in the industry.

What are the advantages of becoming a 'VIP Diamond member' of CAD Architect?

The Diamond members are the VIPs of this website. Diamond members have full access to all that this website has to offer, and we feel that is a lot! We constantly endeavour to make the Diamond section a very exclusive one stop information haven with a wealth of tools, documents and drawings of great use to the architect, CAD draughtsman, interior designer or similar professional.

What are the advantages of purchasing a '1 DAY ALL ACCESS PASS'?

The "1 DAY ALL ACCESS PASS" is designed for users who are looking for specific file(s) but does not necessarily want to become a member of the CAD Architect website. This pass is extremely useful and affordable for getting that specific CAD file(s) you are looking for without the costs of a longer time membership. This membership gives a user access to all the files on the website available to download, but is available for 24 hours only with a limit of 50 file downloads.



FAQ CAD RESOURCES



Are the symbols, drawings and designs suitable for use anywhere in the world?

All the drawings on CAD-Architect.net were designed by architects or professional architectural designers. Even though the CAD information on the website would be useful anywhere in the world, CAD-architect.net specifically disclaims any implied warranty of merchantability or fitness for a particular use. CAD-architect.net cannot warrant that the use of these drawings will be to the users' specifications or error free. Any person(s) or organization(s) making use of or relying upon this data is responsible for confirming its accuracy and completeness according to their local standards.

What units of measure are used?

The plans are drawn in metric units and are where applicable are also mostly dimensioned in millimetres. These can however easily be converted to Imperial units (Feet and Inches). See how to convert units below.

Do I need special software or hardware to view / use the CAD files on CAD-Architect.net?

The files on our website are currently provided in AutoCAD DWG version 2007. To open or manipulate the DWG (AutoCAD) files you will require AutoCAD software or other CAD / vector software capable of importing DWG files. AutoCAD DWG is a very popular vector format and most CAD and graphic software packages can open/import DWG format files.

What is a *.dwg file?

DWG (drawing) is an AutoCAD (Computer Aided Design) file format used for storing 2D or 3D vector design data and metadata. It is one of the most commonly used CAD data formats, which is also supported by IntelliCAD, PowerCAD, DraftSight (Free), Caddie, SmartDraw, TurboCAD and several other CAD & graphic software applications. The DWG format has been updated several times. Please note that the newer DWG versions can read files created in older versions, but the older versions cannot read newer ones.

What *.dwg format is used for the files on CAD-Architect.net?

All of the files on our website are saved in AutoCAD 2007 DWG format. Earlier versions of AutoCAD will not be able to open most of the files as some of the new features in AutoCAD 2007 or later will not be backward compatible with the older versions.

What if I have an earlier version of AutoCAD?

If you have a version of AutoCAD which is older than AutoCAD 2007, with Autodesk's FREE DWG TrueView software you can now convert all the AutoCAD 2007 files on this website to an older format DWG files for use in your version (all versions) of AutoCAD or other CAD software. Download free from Autodesk website

How do I convert metric (mm) dimensions to imperial (inches) in AutoCAD?

Open the "Dimension" toolbar and click on "Dimension settings" to open the "Dimension settings" dialogue box. Select dimstyle in use by clicking the white window on the left and select "Modify". Click on the "Primary units" tab and set the "Unit format" drop down menu to "Architectural" and the precision to 0'-0". Save the changes and the existing dimensions will be displayed in imperial units.

How do I "hard convert" a drawing from metric to imperial units?

The unit type typically used in U.S.A. is known as "Imperial" units (feet & inches). Other countries use the "SI" or Metric system for drawing units. The drawings on our website is drawn in metric units. To scale the objects in the drawing from mm to inch or vice versa, set the drawing to your desired units and simply select everything in the drawing and use the scale command to resize everything to your desired measurement unit. Please use our Unit Converter to obtain the correct conversion factors.